Senior Shelter
Cluster Coordination Officer
Organizational Setting and Work Relationships
In complex humanitarian emergencies where UNHCR is designated as the Shelter
Cluster (SC) Lead Agency under the Cluster Approach, the Senior Shelter
Cluster Coordination Officer performs a dedicated coordination, strategy
development and advocacy function. The incumbent reports directly to the
UNHCR Representative who has final accountability for the performance of
UNHCR as Cluster Lead Agency. The incumbent liaises with the Global Shelter
Cluster Coordinator who has global responsibility for the performance of
UNHCR as Global Cluster Lead Agency.
The Senior Shelter Cluster Coordination Officer effectuates UNHCR's
commitment to work within the framework of the Inter-Agency Standing
Committee (IASC) and the Cluster Approach. The UNHCR SC Lead Agency
functions, embodied in the role of the Senior Shelter Cluster Coordination
Officer, are critical in ensuring UNHCR leadership within a diverse shelter
community. The incumbent is expected to perform UNHCR's lead role in the SC
and to impartially represent the interests of the members of the Shelter
Cluster, including the provision of active support, as applicable, to
sub-national clusters which may be coordinated by other Agencies. As a
result, the incumbent leads an inter-agency team in an environment that
requires high standards of accountability and demonstrable leadership,
coordination, negotiation and conflict resolution skills, and in which the
principles of partnership and collaboration are essential.
The Senior Shelter Cluster Coordination Officer represents the SC in
Inter-Cluster Coordination mechanisms. The incumbent ensures appropriate
cross-sectoral coordination with other related clusters such as WASH, CCCM,
Protection (HLP) and others, advocates for shelter in the humanitarian
response, leads the mainstreaming of early recovery activities in the Shelter
Cluster, and spearheads the integration of cross-cutting issues into the work
of the Shelter Cluster, especially age, gender, diversity, HIV, environment.
The Senior Shelter Cluster Coordination Officer works closely with and/or
directly supervises a multi-functional SC Support team, including, but not
limited to, the areas of information management, needs assessment, technical
support, shelter recovery, reporting and advocacy.
All UNHCR staff members are accountable to perform their duties as reflected
in their job description. They do so within their delegated authorities, in
line with the regulatory framework of UNHCR which includes the UN Charter, UN
Staff Regulations and Rules, UNHCR Policies and Administrative Instructions
as well as relevant accountability frameworks. In addition, staff members are
required to discharge their responsibilities in a manner consistent with the
core, functional, cross-functional and managerial competencies and UNHCR core values of professionalism, integrity and respect for diversity.
Duties
Strategic Direction and Coordination
- Ensure that UNHCR delivers on its commitments and accountability as lead of
the
Shelter Cluster. Manage the team deployed or hired in country to
coordinate the Shelter Cluster.
- Ensure that strong working relationships are established with all cluster
members at national and in all sub-national locations in order to facilitate
effective collaboration and communication. Upon consultations with SC
members, take final decision over format and frequency of meetings,
designation of focal points and the establishment of a strategic advisory
group, sub-national clusters, Technical Working Groups and ad
hoc/task-related bodies for specific issues.
- Ensure that coordination services, including meetings, are provided in line
with the Principles of Partnership, ensuring that cluster coordination is
inclusive, consultative and results-oriented at national level and in all the
different sub-national locations.
- Under the framework of the Inter-Agency contingency Plan, lead the
development of contingency plans, the revision of existing contingency
planning and emergency preparedness measures and ensure they are updated and
developed.
- Develop an SC Strategy in a consultative process with SC partners including
the local government and ensure that the shelter response is driven by this
strategy. Update as appropriate the SC Strategy: ensure proper linkages with
disaster risk reduction, relief, and recovery and development efforts.
- Ensure that the SC Strategy is integrated into the Humanitarian Country
Teams common humanitarian action plan.
- Promote accountability to affected population, participation of local and
national stakeholders such as civil groups, and ensure coordination with
government counterparts and other relevant authorities.
- Ensure that appropriate transitional measures are in place for handing over
to the government or recovery and development actors.
- Ensure the establishment and maintenance of the cluster structure including
the cluster core documents as defined by the Global Shelter Cluster guidance:
Strategy, Technical Standards, and Factsheet.
- Lead the evaluation of the clusters performance. Based on the feedback of
this evaluation, work with Shelter Cluster members to develop a plan of
response to improve the clusters performance.
Needs Assessment, Resources Mobilization and Allocation
- Lead, coordinate and conduct within the SC or at Inter-Cluster level
shelter needs assessments, including participatory assessments.
- Set up a system to ensure the timely availability of data to inform
operational decisions by partners and strategic decisions of the Humanitarian
Country Team.
- Ensure that the SC covers all identified shelter needs of the affected
population and not only those relating to the specific mandate of individual members
of the Shelter Cluster.
- Provide transparent strategic direction to the development of common
funding criteria, resource mobilisation and prioritization within the SC for
inclusion in Consolidated Appeals and pooled funds processes.
- Establish mechanisms for accountable and transparent financial resource
allocation within the cluster.
Capacity Development
- Ensure capacity building of the government counterpart or the organization
that will take over the coordination of the cluster once this is phased out.
- Coordinate the delivery of shelter training activities for SC members,
other local partners, and relevant authorities. - Coordinate initiatives to build the shelter capacity of the national and
local government, partners and civil society. Standard Setting and Implementation
- Ensure that the shelter response is informed by appropriate relevant
Technical Standards including among others Sphere, and good practice.
- Ensure appropriate collaboration with shelter response-related clusters of
CCCM, Early Recovery, Education, Health, Logistics, Protection and WASH in
the work of the Shelter Cluster.
- Coordinate the integration of cross-cutting issues in the work of the
Shelter Cluster, including age, gender, environment, diversity.
- Through Cluster-wide consultative processes, provide input into the
development of global shelter policy and standards led by the Global Shelter
Cluster.
Information Management, Monitoring, Evaluation and Reporting
- Ensure that the SC has a functional information management strategy and
mechanism to report and share information within the Shelter Cluster, with
the other clusters, with the government, with the overall humanitarian
community including donors, with UNHCR internal mechanisms, and with the
Global Shelter Cluster.
- Ensure that the SC produces analytical shelter reports, including the
Factsheet. Promote that information on affected population is disaggregated
by sex and age. Implement decisions on indicators to measure impact and
performance of SC members.
- Ensure that the SC maintains an updated website and produces regular
updates on the shelter concerns of the affected population, the response by
the shelter actors, the gaps, challenges and recommendations.
- Promote and ensure monitoring and evaluation of the impact of operations
carried out by cluster members and the performance of the coordination team.
- Appraise the performance of any directly supervised personnel of the SC
coordination team.
Advocacy, Promotion and Fundraising
- Identify core advocacy concerns for the SC through a consultative process:
develop joint cluster/ inter-cluster initiatives to ensure regular and
consistent advocacy.
- Represent the SC in meetings with sectoral and external partners,
authorities, donors and other relevant interlocutors.
- Issue reports and make advocacy statements on behalf of the Shelter
Cluster.
- Negotiate with the Humanitarian Coordinator/Resident Coordinator, the
Humanitarian Country Team and cluster members the prioritization and
inclusion of project proposals and common funding criteria for inclusion in
inter-agency funding appeals.
- Direct transparent and accountable financial and other resource allocation
within the Shelter Cluster, when required, such as with regard to CERF or
CHF.
- Approach donors and other potential sources of funding to explain the SC
strategy, challenges, and progress, and to advocate for funding for the
overall shelter sector.
- Coordinate with UNHCR and other partners to maximize communication impact
to donors and others on the SC priorities.
- Ensure a consistent interpretation and application of international law and
related UNHCR and IASC legal standards and policies for the adequate
provision of shelter.
- Ensure the Shelter Cluster¿s adherence to international human rights instruments,
the Guiding Principles on Internal Displacement as well as other relevant
international and regional instruments; in cooperation with the Humanitarian
Country Team.
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8
years relevant experience with Graduate degree; or 7 years relevant
experience with Doctorate degree
Field(s) of Education
Shelter-related sciences (e.g. civil engineering or
architecture) or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
CCCM Cluster Coordination
HCR Coordination Lrng Prog
HCR Management Lrng Prg
UNHCR Tri-Cluster Knowledge and Coordination Skills Workshop
UNHCR Workshop on Emergency Management
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Work experience in an international capacity preferably working in shelter or
with the SC. Excellent knowledge of the Humanitarian reform process and the
role of the humanitarian community (UN System, Red Cross Red Crescent
Movement, and NGO). Extensive knowledge of current humanitarian issues.
Experience in the implementation of shelter programmes. Good knowledge of
shelter-related technical guidelines and standards. Preferable good
understanding of UNHCR with regard to global policies as well as operational
and administrative issues. Good managerial and communication skills.
Desirable
Applied knowledge in UNHCR mandate, its policies and priorities in relation
to IDPs, shelter and NFI. Demonstrated expertise in program management and
reporting requirements.
Functional Skills
MG-Leadership
MG-Coordination
SO-Negotiation skills
PR-CCCM and Protection Technical Guidelines and Standards
PR-Cluster Information Management Tools, Resources and Approaches
PR-Country Operations applying the Cluster Approach
ER-Inter-Agency Coordination Mechanisms
MS-Drafting, Documentation, Data Presentation
SP-Shelter Assessment including
survey/implementation/monitoring/evaluation/coordination
PR-Global Shelter Cluster Strategy
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English
and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language
of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of
the duty station if not English.
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This is a Standard Job Description for all UNHCR jobs with this job title and
grade level. The Operational Context may contain additional essential and/or
desirable qualifications relating to the specific operation and/or position.
Any such requirements are incorporated by reference in this Job Description
and will be considered for the screening, shortlisting and selection of
candidates.
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